Refund policy

Shivi Fabrics Return and Refund Policy

Thank you for shopping at Shivi Fabrics!

We do not offer returns or exchanges. We understand this may not be ideal for everyone, and we apologise for any inconvenience.

Here's why we don't offer returns or exchanges:

  • We strive to provide detailed descriptions, high-quality photos, and accurate measurements for all our fabrics.
  • Fabrics are cut to order, minimising waste and keeping our prices competitive.

To ensure you're happy with your purchase, we recommend:

  • Carefully reviewing the fabric description, photos, and measurements before placing your order.
  • If you're unsure about a specific fabric, feel free to contact us at shivifabric@gmail.com for additional information or recommendations. We're always happy to help!

We appreciate your understanding!

For any further questions or concerns regarding our policy, please do not hesitate to contact us at shivifabric@gmail.com.

Shopify Support:

For any technical difficulties with your Shopify store, please reach out to Shopify's dedicated support team. They are experts in navigating the platform and can answer questions related to order management, payment processing, or website functionality.

Here are some helpful resources from Shopify: