Shipping policy
Shivi Fabrics Shipping Policy
Order Processing and Shipping
- Dispatch Time: We strive to process and ship all orders within 24 hours of receipt, excluding weekends and public holidays.
- Shipping Methods: We offer a variety of shipping options to cater to your needs. Please refer to the checkout page for available carriers and rates.
- Shipping Costs: Shipping costs are calculated based on the weight of your order and your chosen shipping method. These costs will be displayed during the checkout process.
- Delivery Estimates: Delivery times may vary depending on your location and the chosen shipping method. We provide estimated delivery times during the checkout process. Please note that these are estimates, and actual delivery times may be slightly longer or shorter.
- Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the carrier's website.
Shipping Restrictions
- International Shipping: We currently ship to [list of countries]. For international orders, please note that customs duties and taxes may apply. These charges are the responsibility of the customer.
- Prohibited Items: We cannot ship certain items to certain locations due to legal restrictions. If you are unsure whether your order can be shipped to your location, please contact us before placing your order.
Lost or Damaged Packages
- Lost Packages: If your package is lost, please contact us within [number] days of the expected delivery date. We will investigate the matter and take appropriate action.
- Damaged Packages: If your package arrives damaged, please inspect it carefully and contact us within [number] days of receipt. We may require you to provide photographic evidence of the damage.
For any questions or concerns regarding our shipping policy, please feel free to contact us at shivifabric@gmail.com.